Policies

Hotel Mecca Policies

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs SAR 150 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 12 years old stay for free when using an existing bed. People 13 years old and over stay for SAR 300 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Important Information

    Guests under the age of 18 can only check in with a parent or official guardian. Credit card requirements: • The credit card used for prepayment to guarantee the bookings or on-site charges must be in the name of the guest and must be presented upon check-in for verification. • If the guest staying is not the cardholder or the credit card cannot be produced, alternate payment arrangements must be provided. ( failure to comply with these requirements may result in the hotel rejecting the points) Family Policy: • Children up to 18 years are staying with parents can stay in the same bedding setup • For rooms booked with meals children till 5 years can enjoy it free, from 6 years and above will be charged an additional fee. Check-in age requirements:- • Guests under 18 can only check in if accompanied by a parent or official guardian. Car Parking: • Parking charges will be applicable at the rate of 250 SAR per day (subject to taxes ). Ramadan special: • All bookings that include breakfast will be provided with full buffet sohour instead. Iftar Ramadan Buffet cost 300 SAR per person per meal sohour Ramadan buffet cost 300 SAR per person per meal

Conrad By Hilton Makkah Hotel Main image
Conrad By Hilton Makkah Hotel

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